Privacy Policy

01 Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Complete our contact or project inquiry form (name, email address, company name, project details)
• Communicate with us via email or other channels
• Enter into a service agreement or contract with us
• Subscribe to any communications from us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• Date and time of your visit

1.3 Information from Third Parties

We may receive limited information about you from third-party sources such as business partners, referral partners, or publicly available professional directories solely for the purpose of providing our services or responding to a business inquiry.

02 How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries — to reply to your project requests, questions, or messages
• To provide and improve our services — to deliver, operate, maintain, and enhance our digital product services
• To manage client relationships — to communicate project updates, invoices, contracts, and deliverables
• To personalize your experience — to understand how visitors use our site and improve its content and performance
• To comply with legal obligations — to meet applicable legal, regulatory, tax, or contractual requirements
• To protect our rights — to detect, investigate, and prevent fraudulent transactions or other illegal activities

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

03 Legal Basis for Processing

Where applicable under laws such as the EU General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), we process your personal data on the following legal bases:

• Consent — where you have given clear consent for us to process your data for a specific purpose
• Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering a contract
• Legitimate interests — where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights
• Legal obligation — where we are required to process data to comply with a legal or regulatory obligation

04 Sharing of Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers — We may share data with trusted third-party vendors who assist us in operating our website, managing communications, or delivering services (e.g., hosting providers, email platforms). These parties are bound by confidentiality obligations and may not use your data for their own purposes.
• Professional Advisors — We may share information with lawyers, accountants, or auditors as necessary to comply with legal or financial obligations.
• Business Transfers — In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• Legal Requirements — We may disclose your information where required by law, court order, or government authority, or where we believe disclosure is necessary to protect our rights or the safety of others.

05 Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we may use include:

• Essential Cookies — Required for the website to function properly. These cannot be disabled.
• Analytics Cookies — Help us understand how visitors interact with our site (e.g., pages visited, time on site). Data is aggregated and anonymized.
• Preference Cookies — Remember your settings and preferences to improve your experience.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. We do not use cookies for cross-site advertising or behavioral profiling.

06 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Inquiry and contact form data is retained for up to 24 months from the date of submission
• Client project records and contracts are retained for a minimum of 7 years for legal and accounting purposes
• Website analytics data is retained in aggregated, anonymized form

When retention periods expire, we securely delete or anonymize your information.

07 Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to Access — Request a copy of the personal data we hold about you
• Right to Rectification — Request correction of inaccurate or incomplete data
• Right to Erasure — Request deletion of your personal data, subject to legal obligations
• Right to Restriction — Request that we limit how we process your data
• Right to Data Portability — Receive your data in a structured, machine-readable format
• Right to Object — Object to processing based on legitimate interests
• Right to Opt-Out (CCPA) — California residents have the right to opt out of the sale of personal information. We do not sell personal information.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of these rights

To exercise any of these rights, please contact us at enquiry@twodogstudioscorporation.com. We will respond within 30 days.

08 Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communications (SSL/TLS), access controls, and secure data storage practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

09 Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will take immediate steps to delete that information. If you believe we may have collected data from a child, please contact us immediately at enquiry@twodogstudioscorporation.com.

10 International Data Transfers

Two Dog Studios Corporation is headquartered in San Francisco, California, United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

If you are located in the European Economic Area (EEA) or United Kingdom, we ensure that any international transfer of your data is subject to appropriate safeguards in accordance with applicable data protection law, including Standard Contractual Clauses where required.

11 Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

13 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: